Send us an email

The best way to connect with the API team is by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Include any supporting information if your feedback is in relation to an issue you are having with the platform.

Use the National Relay Service

The National Relay Service is a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.

• TTY users phone 133 677 then ask for 1300 366 356
• Speak and Listen users phone 1300 555 727 then ask for 1300 366 356
• For SMS relay, use 0423 677 767
• For Internet Relay calls, visit the Make an Internet Relay call page and use this number: 1300 366 356
• For Captioned Relay calls, visit the Make a captioned relay call page and use this number: 1300 366 356

Our postal address

Product Lead, vic.gov.au, Digital, Design and Innovation 
Department of Government Services
GPO Box 4509
Melbourne VIC 3001